RYDE does not handle cash contributions between riders and drivers. Instead, a small transaction fee is charged in return for providing the request tool to members. A transaction fee of ONE credit is payable upon a successful match between a rider and a driver. Value of one credit may be reviewed and revised periodically.
There are 3 reasons for charging the transaction fee. Firstly, to cover the administrative and investment costs of the service. Secondly, buying of credits via PayPal (credit/debit card transaction) adds another layer of security in our network as we have another way to verify the IDs of riders and drivers. Lastly, to prevent frivolous ride requests and discourage “no shows”.
The review system is critical to help keep our community safe. As a social network, we rely heavily on members to provide useful feedback and to help us monitor the network.
Reviews are critical for a social network to build trust. As an open sharing community, we rely heavily on members providing useful feedback to help monitor the network. RYDE’s default position is that we do not censor, edit, or delete reviews.
RYDE prohibits the following: