We have been hard at work making big changes. Since our launch as a carpooling app in 2014, we have now grown to offer over 8 transportation and logistic services.
RydeLUXE is our latest addition to the suite of services. We have also recently introduced an improved feature for
RydeSEND – Users can now add up to 3 stops per RydeSEND trip. All registered Ryde Drivers who complete the security deposit will be able to accept RydeSEND jobs.
Our mission is to create value sustainably for our users by providing seamless transportation and logistic services at reasonable prices. We have also been listening to your feedback and improving the Ryde Driver App. Here’s what you’ve missed:
Reactivation Fee Waiver
Since Phase 2 Heightened Alert (P2HA), we have been waiving off the $15 Driver reactivation fee for all accounts
that have been suspended due to inactivity. To reactivate your Ryde Driver Account, simply email your Name, Mobile and Email to
[email protected] with the subject “Inactive Account Reactivation” or click the contact button below.
We are increasing our incentives to support our Driver-partners during these difficult times. Returning drivers can work towards the Atomic Bonus or 5 Star Bonus, the criteria are as listed below:
*BETA TRIAL* 5 STAR BONUS
$22 every 40 unique pickups
Rating 4.99 | CR 7%
Carpool. PHV. Taxi drivers.
$268 every 450 unique pickups
Rating 4.95 | CR 7%
Carpool. PHV. Taxi drivers.
In Q1 2021, we introduced Quarterly Award Titles to 6 Star Drivers as we strive to recognise our Driver-partners’ efforts and hard work. These awards will be different every quarter to ensure that everyone has an equal chance to qualify. Each Star Driver will receive $200 Cash and an Official Ryde T-shirt as a token of appreciation.
Examples of Quarterly Award Titles include Top Improvement (Total Earnings – 6 Seater Category), Top Unique Trips, Top Number Of Trips, Top RydeSEND drivers, etc.
Ryde Supports Hawkers
Ryde Supports Hawker is an initiative started in May 2021 to support older hawkers who were unable to benefit from delivery options. Our aim was to help these hawkers by buying selected items from their menu and allowing our drivers to redeem them for free, by simply flashing the Ryde Driver app. As of June 2021, we’ve had a total of 5 events at 5 different hawkers and given out more than 1,000 packets of food.
Pushing More Promos So That Drivers Get More Jobs
We strive to serve Ryde and the wider community to the best of our abilities. Our priority is to create a better community for our riders and drivers.
We get that people are working from home more and travelling less. This is why we are pushing multiple Cashback Promotions ($2 Cashback RydeX, $9 Cashback for RydeXL, etc.) for our riders so that our Drivers get more jobs.